Baltic Sauna Lab

Terms of Service

Effective Date: November 4, 2026

Welcome to Baltic Sauna Lab. By booking, attending, or participating in any of our traditional sauna sessions, mobile rituals, wellness treatments, or related services (hereinafter referred to as the "Services"), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before booking or participating in any session.

1. Acceptance of Terms

By booking an experience with Baltic Sauna Lab (whether at our permanent coastal sanctuary in Klaipėda or via our mobile tier across Lithuania), you acknowledge that you have read, understood, and unreservedly agreed to these Terms of Service, including our Health Disclaimer and Liability Waiver.

2. Health, Safety & Personal Responsibility (Liability Waiver)

Traditional sauna sessions, thermal contrasts (hot vapor and cold ice-swimming), body scrubs, breathwork, sound baths, and somatic practices involve physical exertion, high temperatures, and environmental stress.

  • 2.1. Full Personal Responsibility: You are fully and exclusively responsible for your own health and physical well-being prior to, during, and after any session. Participation in all Baltic Sauna Lab services is done strictly at your own risk. You acknowledge that Baltic Sauna Lab, its founders, and master practitioners are not licensed medical professionals, and our sessions are strictly recreational, traditional, and wellness-oriented, carrying no medical or clinical outcomes.

  • 2.2. Fitness to Participate: You represent and warrant that you are in good physical condition and do not suffer from any medical conditions or contraindications (including, but not limited to, cardiovascular diseases, high blood pressure, epilepsy, asthma, acute inflammation, skin conditions, or pregnancy) that could present a danger to your health during thermal or physical practices.

  • 2.3. Full Release of Liability: You hereby release, waive, and discharge Baltic Sauna Lab, its owners, and practitioners from any and all liability, claims, or demands for personal injury, illness, adverse health conditions, or property damage/loss arising out of or related to your participation in our Services.

  • 2.4. Right to Refuse Service: Our master practitioners reserve the right to suspend or immediately terminate any session without a refund if there is any suspicion of intoxication (alcohol or drugs), disrespectful behavior, disregard for safety instructions, or visible signs of acute physical distress.

3. Bookings, Payments & Deposits

  • 3.1. Deposit Requirement: A booking is only officially confirmed upon receipt of a 30% advance deposit of the total service fee.

  • 3.2. Final Payment: The remaining balance (70%) must be fully paid prior to the start of the session.

  • 3.3. Pricing: Standard and mobile tier pricing are outlined on our official communication channels. Mobile tier pricing includes round-trip travel within specified zones, full equipment setup, and handcrafted wild whisks .

4. Rescheduling & Cancellation Policy

  • 4.1. Rescheduling Policy: You are allowed to reschedule your booking one (1) time, provided that the rescheduling request is made at least two (2) weeks (14 days) prior to the original scheduled date, and subject to calendar availability. Rescheduling requests made less than 14 days before the scheduled date will not be accepted.

  • 4.2. Non-Refundable Deposit & Cancellations: The 30% advance deposit is strictly non-refundable. In the event of a cancellation by the client or a failure to meet the 14-day advance notice required for rescheduling, the deposit will be retained by Baltic Sauna Lab to cover administrative costs, scheduling locks, and specialized perishable materials (such as fresh botanical whisks).

  • 4.3. Weather & Force Majeure: In the event of severe weather conditions (for mobile setups) or unforeseen circumstances beyond our control that compromise safety, Baltic Sauna Lab reserves the right to postpone the session. Clients will be offered an alternative date to reschedule their experience; however, cash refunds will not be issued.

5. Mobile Sauna Requirements & Client Obligations

For mobile tier sessions hosted at private estates, Airbnbs, or client locations:

  • 5.1. Site Access: The client must ensure safe, clear, and legal vehicle access to the setup location, as well as adequate space for the mobile sauna unit and water/power supply if required.

  • 5.2. Property Damage: The client who books the private location is financially responsible for any damage caused to the mobile sauna equipment or property by guests due to negligence, misuse, or failure to follow the master’s safety briefing.

6. Intellectual Property

All content, logos, branding elements, texts, and visual assets associated with Baltic Sauna Lab are the exclusive property of Baltic Sauna Lab. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Lithuania. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Lithuania.