Baltic Sauna Lab

Privacy Policy

Effective Date: November 4, 2026

At Baltic Sauna Lab, accessible from our website, protecting the privacy and personal data of our visitors and clients is one of our main priorities. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we safeguard your data in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

1. Information We Collect

We collect and process only the minimal personal data necessary to provide you with our services and handle your inquiries.

  • 1.1. Data Provided Directly by You: When you fill out a booking form, contact form, or communicate with us directly via our website or email, we may collect:

    • Full Name

    • Email Address

    • Phone Number

    • Preferred booking dates, location details (for mobile services), and specific session requirements or notes.

  • 1.2. Automatically Collected Data: Like most modern websites, our site collects basic non-identifiable technical log data through our hosting provider, which may include IP addresses, browser types, referring pages, and basic access timestamps for system security and performance monitoring.

2. How We Use Your Information

We use the personal information you voluntarily provide solely for the following business purposes:

  • To process, confirm, and manage your session bookings and deposits.

  • To communicate with you regarding your scheduled experience, special requests, or inquiries.

  • To fulfill our legal, accounting, and contractual obligations under Lithuanian law.

We do not sell, rent, trade, or share your personal data with third parties for marketing or advertising purposes.

3. Hosting & Infrastructure (Hostinger)

Our website and domain are hosted on Hostinger (Hostinger International Ltd.).

  • Your data submitted through web forms is stored securely on Hostinger's servers and cloud infrastructure, which strictly comply with EU data protection standards (GDPR).

  • Hostinger provides standard security measures, including SSL encryption (HTTPS), firewall protection, and restricted server access to protect your data against unauthorized access, alteration, or disclosure.

4. Cookies & Website Analytics

Our website uses essential cookies necessary for the basic technical operation of the site provided by Hostinger.

  • Essential Cookies: These are required for fundamental functionality, such as securing forms and maintaining site navigation.

  • You can choose to disable cookies through your individual browser options; however, doing so may affect certain interactive features of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected—specifically, to manage your booking, maintain accounting records, and resolve any potential inquiries or legal obligations. Once data is no longer required, it is securely deleted or anonymized.

6. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, provided it is not required for overriding legal or tax reasons.

  • Right to Restrict Processing: You can ask us to limit how we use your personal data under certain conditions.

To exercise any of these rights, please contact us directly at hello@balticsaunalab.lt.

7. Third-Party Links

Our website may contain links to third-party platforms (such as our official social media pages). We are not responsible for the privacy policies or content of these external sites. We encourage you to review their respective privacy statements when leaving our site.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: